The primary objective of the program is to provide eligible candidates with the necessary skills, knowledge, values, and attitudes to occupy key operational positions in the hotel industry. Students enrolled to Diploma in Hotel Management course are trained in all aspects of hotel operations, with a focus on the key functioning areas, such as hotel operations, concierge, conference management, event planning, and wedding services.
In Diploma in Hotel Management, Fron of the House classes may include cleaning science, banquets and catering, food hygiene, beverage and bar operations, and customer service. Back-of-the-house classes may include financial control and accounting, human resources, marketing, management, and organizational behavior. The program combines class work with internships to acquaint candidates with real-life hospitality skills.